Returns & Exchanges

At Lazy Lobster Norwich, we want you to be completely satisfied with your coastal-inspired home decor; if your purchase isn't the perfect fit, you can return it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Pack Your Items

  Carefully place the unused items in their original packaging, ensuring all tags and protective wrap are intact to prevent damage during transit.

• 3.
  Ship to Norwich

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location or local collection point.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.